Parts and Service Specialist

Looking for an Engineer willing to do 50% office activities, 20% equipment repairs and 30% clients support.

Your new company

Our client is a corporation that produces heating systems and related products that can be controlled remotely through Apps and smartphones.

Your new role

• Visit periodically service center for quality level check and improvement, based on defined performance indicators and standard required
• Liaise to HQ about technical and quality problems
• Produce technical specification and documentation for the products in portfolio
• Understand and update continuously the knowledge about the sector legislation including authorisation ISCIR
• Have an advisory role on technical issues for internal and external collaborators
• Perform product tests on field or laboratory
• Deliver technical training's for internal or external parties
• Interact constantly with the Sales and Pre-sales department
• Warranty claims management and control
• Local Spare parts replenishment and management

What you'll need to succeed

• University Technical degree, preferable Civil Constructions Engineering/Installation
• 5 years’ previous work experiences in after sales business for heating, water heating and renewable products
• Very good technical skill
• Autonomy initiative, results orientation, problem solver
• Good planning, organisation and communication
• Relationship management, dynamic personality
• Team-player
• English Knowledge at an advanced level
• Abilities to deliver training's
• Very good knowledge of Microsoft Office package, especially Power point and Excel

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1141646
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Job Type
Customer Services

Talk to a consultant

Talk to Ioana Savu, the specialist consultant managing this position, located in Hays Bucharest
Premium Plaza, 63-69 Dr. Iacob Felix Street, 7th floor

Telephone: +40 739 851 823

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